Contact us on 8770962145 or info@skyvirt.tech.

FAQ's

Frequently Asked Questions

SkyVirt is a unique visual and interactive resource for students, irrespective of age, qualification or branch, interested in Information Security Skill Development. It has been developed to break the monotony of conventional e-learning resources, and give the students a hands-on approach to everything that they learn.

  • To register your account , go to Sign up
  • Activate your account via a link sent on your registered email.
  • Once you create your account, you can change your account settings any time.
  • Go to Modules
  • Click on the module you want to subscribe
  • Click on Subscribe button
  • It will redirect you to the payment gateway
  • After the payment is successful, your Subscribed Module will be visible on your Dashboard
  • You can DeRegister your module under the condition that you have not launched your lab.
  • Once the lab is launched, the module becomes non-refundable
  • To DeRegister, click on the DeRegister button next to your module on your dashboard
  • For further details, contact our helpdesk team via email
  • If you have forgotten your Password, you can recover your password with the help of UserID or your Registered Email.Click here to recover. (In most cases, Email and UserID are same)
  • Go to Modules
  • Select the group you want to subscribe
  • Click on Subscribe button next to Select Group tab
  • It will redirect you to the payment gateway
  • After the payment is successful, your Subscribed Group modules will be visible on your Dashboard
  • You'll get a confirmation email when we get your refund request.
  • Your module will be un-subscribed and you'll be no longer able to see the module on your dashboard.If you'd like to continue in the module, you'll need to re-subscribe.
  • It can take up to 7 days for funds to return to your account after a requested refund. If it has been longer than 7 days, contact us about the problem.
  • No ,the actual amount will be deducted by a small percent

In case you haven't found the answer for your question please feel free to contact us, our Help Desk Team will be happy to help you.